What is the most requested add on service that has become a staple for logistics companies in the 21st century? If you guessed proof of delivery, you would be right.
Now count how many times a day you ask other carrier or drivers to send over a copy of the BOL/POD. Your employees probably have a sticky note on your desktop with a script ready to ctrl + C , ctrl + V. They can officially trash that sticky note, because we have a feature that can easily automate this time consuming process, and give them more time to focus on what matters most for your business 😉
How can the IVIA driver application help?
If your driver uses IVIA correctly, you will see not only location updates, but real time milestone updates such as on site, loaded, on site for delivery, and delivered. Also during loading you get pictures of the freight which helps you to avoid damage issues immediately; scanned copies of the BOL, so you can verify its the correct freight; and obviously signed copies of the POD, which allows you to catch any mistakes with signatures, etc.
The process is super simple for your drivers. They just have to:
Download IVIA driver's app
Accept the load you have assigned
Check in and follow the steps on screen to update from "on site" to "loaded" etc
Just after a few seconds after the docs are uploaded on the driver's app, you will see it on your end. See how the driver's app work by checking this video.
This makes life easier for you, for your co-workers, employees and customers.
Want to know how to share updates with your clients? Read this short article to find out how 🧐